Refund policy
🔁 Returns & Refund Policy
We want you to be hyped with your NO NEW FRENZ order. If something’s wrong, we got you.
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🧾 Eligibility for Returns
- Items must be **returned within 14 days** of delivery.
- Must be **unworn, unwashed, and in original condition**.
- **Sale items** are **final** and not eligible for return or refund.
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⚠️ We accept returns for:
- Wrong item sent
- Damaged or faulty product
We do **not** accept returns if:
- You change your mind
- You ordered the wrong size (please double-check sizing before purchasing)
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💸 Refunds
- Approved refunds will be processed to your original payment method.
- Refunds may take 5–10 business days to show depending on your bank.
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🚚 How to Start a Return
1. Email us at nonewfrenzclothing@gmail.com
2. Include your **order number**, reason for return, and **clear photos** if item is faulty
3. We'll respond with next steps
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*Please note: Return shipping costs are your responsibility unless the product is faulty or incorrect.*
If you have any questions, reach out to us — we’re here to help.
**NO NEW FRENZ**
Loyal to the real. Always.